The Village of Pemberton and the Squamish-Lillooet Regional District (SLRD) are installing water meters on all properties connected to the Pemberton water system, including residential, commercial, and industrial properties.

Universal metering means that all properties, including single-family homes, receiving water services from the Village of Pemberton’s water system have a water meter installed.

Water metering supports the long-term sustainability of our community’s water supply. It helps the Village and SLRD:

• Detect leaks early and reduce water loss
• Understand how water is used throughout the system
• Support better planning and infrastructure investment
• Improve efficiency and service reliability

It also advances the Village’s goal to protect the environment and use water responsibly.

The Village and SLRD received provincial funding in 2025 through the BC Water Meter Pilot Project, which makes this the ideal time to move forward. The technology is now widely available and proven to help communities reduce water waste and plan for future needs.

The project is fully funded by the Province of British Columbia through the Water Meter Pilot Project program:

• Village of Pemberton: $4.75 million
• SLRD: $343,815

There is no cost to property owners for the meter or installation.

• Early leak detection and reduced water loss
• Accurate data to guide infrastructure and investment decisions
• Fair and transparent tracking of water use
• Improved reliability and system management
• Support for environmental conservation and sustainable growth

All residential, commercial, and industrial properties connected to the Pemberton water system, including those in the SLRD’s Pemberton North Water Service Area.

Yes. Communications about the overall installation timeline will be shared once the contract has been awarded. The contractor will notify individual property owners directly with details specific to their property, including when and how the installation will take place, what to expect, and how to prepare.

Installations will happen between 2025 and 2026. Property owners will receive a notification from Neptune Technology when it’s time to schedule their appointment.

• You’ll be contacted to book an appointment.
• The installation takes about 60 to 90 minutes.
• Water service will be temporarily shut off during the appointment.
• There is no charge for the meter or installation.

At this time, residents will not be billed based on their water meter readings. The project is focused on data collection. This information will help guide future planning and potential billing changes, but there are no immediate billing changes planned.

Each meter includes advanced metering technology that allows near real-time monitoring by both the Village and property owners. This supports leak detection, accurate water tracking, and improved system management.